**PRE-DESIGNED ORDER DEADLINE; December 10th; 11:59 GMT.

Any ordered after this date will not be guaranteed for Christmas. 

1) How long will my commission take?

After payment has been completed there is a grace period of 2-3 weeks.

2) Will I see my custom illustration to check it before it goes off to print?

Yes - I always email over a digital preview for confirmation before anything is printed.

3) Can I get a name put on my print/mug?

Yes! Just email me with your request, or go via the contact form.

4) Do I have to have a photograph of all my pets together? 

No, I can piece together illustrations from separate images.

5) Do I need a high resolution/good quality photograph?

Ideally yes, but if you aren't sure, pop me a message and I can let you know if it's possible to illustrate!

6) Do you illustrate people/places?

Yes, please contact me directly to discuss a quote.

7) Can you send this directly as a gift?

Yes! Just let me know what name and address you would like it to go to. 

8) Can I get extra copies of the same illustration?

Yes - just ask me and I can price it up for you depending on size.

If your query hasn't been answered on this page please contact me via the form, or at info@elspethvanderhole.com